Turning Concern into Trust View the March 24, 2024 Center for Plain Language blog post I wrote. I discuss the importance of addressing expert concerns regarding plain language writing, editing and training. I share tips and advice on how to respect experts and build trust. “…Expert needs to communicate clearly outside of their program. The five… Continue reading Adapting to Experts
Tag: communications
Save time and money: best practices to build and sustain a plain language program
In this blog post I wrote for the Center for Plain Language I share best practices from three communicators about how to start or restart a plain language program to save time and money. We know that sinking feeling when we read a confusing email or business letter. We scan the wall of words and… Continue reading Save time and money: best practices to build and sustain a plain language program
Plain language advances technical communication
I answer the top three questions from technical experts and management leaders, and I point you in the right direction for ways to apply plain language elements to your next project.
The Distant Early Warning (DEW) Line: A Father’s Day Photo Story
I was always proud of my dad and his dedication to work. He died rather suddenly when I was eleven, and I’ve spent a lifetime searching through his old work documents and photos to know him better and to learn more about his career choices. I discovered he was once a radio operator, Presidential support staffer, and radar builder.