Category: plain language program

Adapting to Experts

Turning Concern into Trust View the March 24, 2024 Center for Plain Language blog post I wrote. I discuss the importance of addressing expert concerns regarding plain language writing, editing and training. I share tips and advice on how to respect experts and build trust. “…Expert needs to communicate clearly outside of their program. The five… Continue reading Adapting to Experts

Save time and money: best practices to build and sustain a plain language program

In this blog post I wrote for the Center for Plain Language I share best practices from three communicators about how to start or restart a plain language program to save time and money. We know that sinking feeling when we read a confusing email or business letter. We scan the wall of words and… Continue reading Save time and money: best practices to build and sustain a plain language program