View Kate’s past performance, credentials, and capabilities list below. Services fall into the following categories: writing and editing original content to meet plain language standards, editing existing content to meet plain language standards, and training work groups to apply plain language guidelines.
Past clients have included national program offices leading agency science, technology, aviation, international affairs, and resources management projects. Offices that improve business outcomes with plain language services include information technology, science, public affairs, procurement, human resources, diversity and inclusion, customer service, and user experience.
Options to contract
- For federal agencies, consider these options to contract for services:
- Use expert and consultant pay options from the Office of Personnel Management
- Create a Personal Service Contract (PSC), or,
- Add an independent contractor request to one of your existing federal contract companies.
- For businesses, non-profits, or other entities:
- Contact me for a statement of work (or create your own) and incorporate it into a standard personal services contract or independent contractor agreement.
Plain Language Writing Services
- Drafting original content that articulates, interprets, and explains complex or technical topics in plain writing (to comply with the requirements of the Plain Writing Act of 2010). Includes: analyzing audiences and their top tasks, organizing content for readability, interviewing subject matter experts, researching data, cooperating with web developers, designers, photographers, and graphic artists, proofreading for style, managing revisions, recommending reader/user group reviewers, and incorporating search engine optimization best practices. Virtual delivery.
- How it works: Contact me today for hourly and project rates.
Plain Language Editing Services
- Editing existing content and applying plain language guidelines to comply with relevant policies such as The Plain Writing Act of 2010. Includes: analyzing the audience and identifying their top tasks, organizing content to improve readability, copy editing and line editing to meet agency style guidelines and improve readability, collaborating and managing reviews, including recommending reader/user group reviews. Virtual delivery.
- How it works: Contact me today for hourly and project rates.
Plain Language Training Services
- Developing and delivering plain language training sessions to apply plain language guidelines to improve business communication skills. Includes: strategic design to identify alignment with business goal achievement, catering to your agency or office needs with real-world examples, and virtual delivery.
- Typical sessions include:
- An overview session to introduce or refresh knowledge of plain language writing methods and benefits (includes writing exercises and resource material).
- An advanced session customized to dig deeper into the top writing problems of an organization and practice plain language writing solutions (includes in-depth writing exercises and resource material).
- How it works: Contact me today for one hour or half day training session rates.
Kate, Thanks for the synopsis and looping all of us in on the status. Your responsiveness and support has been invaluable as we work to get our content fully updated.”
National Project Manager
Any topic, Any time. Kate Goggin delivers plain language writer, editor, and trainer services for government and business clients. View my latest blog contribution for The Center for Plain Language.