View service categories, options to contract, and tasks included in services.
Service Categories
Confidential writer for executives and project or program leaders in the business, information technology, aviation, or science sectors. This service is sometimes called ghostwriting.
Services include writing and editing original or existing content to explain complex information to non-technical audiences or to meet plain language standards.
Customized plain language writing workshops are also available to train teams or associated program or project members.
Past clients include business and government offices in science, technology, aviation, international affairs, and natural resources management sectors.
Plain language improves business outcomes for every organizational unit including, technology, science, public affairs, procurement, human resources, diversity and inclusion, customer service, and user experience offices.
Options to Contract
- For federal agencies, consider these options to contract for my services:
- Use expert and consultant pay options from the Office of Personnel Management
- Create a Personal Service Contract (PSC)
- Add Kate as an independent writer/editor contractor to one of your existing federal contracts
- For businesses, non-profits, or other entities:
- Contact Us for a statement of work (or create your own) and incorporate it into a standard personal services contract or independent contractor agreement.
Writing Services
- Drafting original technical content that interprets and explains complex or technical topics in plain writing (to comply with the requirements of the Plain Writing Act of 2010).
- Includes:
- Analyzing audiences and their top tasks
- Organizing content for readability
- Interviewing subject matter experts
- Researching data
- Cooperating with web developers, designers, photographers, and graphic artists
- Proofreading for style
- Managing revisions
- Recommending reader/user group reviewers
- Incorporating search engine optimization best practices
- How it works: Contact Us today for hourly and project rates.
Editing Services
- Editing existing technical content and applying plain language guidelines to comply with relevant policies such as The Plain Writing Act of 2010.
- Includes:
- All of the services listed above except drafting original text.
- How it works: Contact Us today for hourly and project rates.
Training Services
- Developing and delivering plain language training sessions to apply plain language guidelines to improve business communication skills.
- Includes:
- Strategic design to identify alignment with business goal achievement, catering to your agency or office needs with real-world examples, and virtual delivery.
- Typical sessions types:
- Overview session – introduces or refreshes knowledge of plain language writing methods and benefits (includes writing exercises and resource material).
- Advanced session – digs deeper into the top writing problems of an organization and incorporates practice plain language writing solutions (includes in-depth writing exercises and resource material).
- How it works: Contact Us today for one hour or half day training session rates.
Kate, Thanks for the synopsis and looping all of us in on the status. Your responsiveness and support has been invaluable as we work to get our content fully updated.”
National Project Manager
Any topic, Any time. Kate Goggin delivers plain language writer, editor, and trainer services for government and business clients. View my latest blog contribution for The Center for Plain Language.