Services

Confidential writer-editor for executives and project or program leaders.

Services include

  • writing and editing original or existing content to explain complex information to non-technical audiences.
  • creating customized plain language writing workshops to train associated program or project teams.

Past clients include offices in science, technology, aviation, housing, and natural resources management sectors.

Plain language improves business outcomes for every organizational unit. Past clients include leaders in technology, research, procurement, human resources, customer service, and user experience offices.

Options to Contract

  • For federal agencies, consider these options to contract for services:
  • For businesses, non-profits, or other entities:
    • Contact Us for a statement of work (or create your own).

Writing Services

  • Drafting original content that interprets and explains complex or topics in plain writing.
  • Includes
    • analyzing audiences and their top tasks.
    • organizing content for readability.
    • interviewing subject matter experts.
    • researching data.
    • cooperating with web developers, designers, photographers, and graphic artists.
    • proofreading for style and tone.
    • managing revisions.
    • recommending reader/user group reviewers.
    • incorporating search engine optimization best practices.
  • How it works: Contact Us today for hourly and project rates.

Editing Services

  • Editing existing content and applying plain language guidelines for clarity.
  • Includes:
    • all of the services listed above except drafting original text.
  • How it works: Contact Us today for hourly and project rates.

Training Services

  • Developing and delivering customized writing workshops for program or project teams to improve business communication skills.
  • Includes:
    • strategic design to align with business goals, customized to your office needs with real-world examples and virtual delivery.
  • Typical workshops
    • Overview session – introduces or refreshes knowledge of plain language writing methods and benefits (includes real-world writing exercises and resource material).
    • Advanced session – digs deeper into the top writing problems of an organization and incorporates plain language writing solutions (includes in-depth writing exercises and resource material).
  • How it works: Contact Us today for one hour or half day training session rates.

Kate, Thanks for the synopsis and looping all of us in on the status. Your responsiveness and support has been invaluable as we work to get our content fully updated.”

National Project Manager

Any topic, Any time. Kate Goggin delivers plain language writer, editor, and trainer services for business clients. View my latest blog contribution for The Center for Plain Language.